Frequently Asked Questions (FAQs)

1. What types of custom signs do you offer?
We specialize in high-quality custom metal signs for walls, doors, and outdoor spaces. You can personalize names, messages, or designs to fit your home, business, or event decor.

2. How do I customize my sign?
During checkout, you’ll see a personalization box or design tool. Simply enter the text, font style, or special instructions you’d like. If you have a custom design file, you can email it to us at support@inktegrity.com.

3. What materials are your signs made of?
All signs are crafted from durable, premium-quality metal—perfect for both indoor and outdoor use. We offer a variety of finishes such as matte black, silver, and rust-resistant coatings.

4. How long does it take to receive my custom order?
Production typically takes 5–7 business days. Shipping times vary based on your location, but most orders arrive within 7–14 business days after dispatch.

5. Do you ship internationally?
Yes, we do! International shipping times and rates will be calculated at checkout.

6. Can I preview my design before it’s made?
Yes! We’ll email you a digital mockup for approval within 24–48 hours of your order. We want to ensure it’s perfect before production begins.

7. What if I need to change or cancel my order?
Please contact us at support@inktegrity.com within 24 hours of placing your order. Since items are custom-made, changes may not be possible once production starts.

8. What’s your return policy?
Due to the custom nature of our products, we do not accept returns unless the item is defective or incorrect. If there’s an issue, please email us with a photo and order number.

9. Can I get a bulk or wholesale order?
Absolutely! We offer special pricing for large or corporate orders. Reach out to support@inktegrity.com with your request.

10. How should I mount or install my sign?
Each sign comes with optional mounting holes or hardware. We also offer adhesive options—just let us know your preference when ordering.